Roatan Divers Terms & Conditions

Thank you for choosing to dive with Roatan Divers! We are looking forward to diving with you, and we hope you enjoy the high quality service and fantastic diving that Roatan Divers and Roatan are known for.

To ensure a smooth holiday with us, please read through the following terms and conditions prior to your arrival.

Payment Guidelines

  • Final payments may be made in cash (US dollars or Honduran lempiras) or by all major credit cards for a supplement.

    • We offer a 5% discount if you pay all your balance by cash.

    • US dollars must be clean and without tears - most businesses on Roatan cannot accept ripped US bills.

    • Credit cards may be processed in Honduran lempiras based on the day's exchange rate.

    • Change is difficult to come by, so please make sure to bring smaller bills with you.

  • Tips cannot be processed on credit card, so please allocate cash accordingly.

  • ATMs on Roatan are not reliable, so please do not count on them to pull out money. At most, you will be able to pull out $200 at a time in local currency.

  • Our prices includes:

    • Honduran Taxes (15% sales tax and 4% tourism tax)

    • Rental Gear (BCD, regulator, mask, snorkel, fins, 3mm westsuit)

    • Boutique service: We set up your gear on the boat, rinse it after each dive, and store it for the duration of your trip. For this reason, the price of the fun dives is the same, even if you bring your own gear.

  • Our prices DO NOT includes:

    • Nitrox: USD $8 per tank

    • Torch: USD $5 per dive

    • Dive Computer: USD $5 per dive

Cancellation Policy

  • FUN DIVES

    • Deposits are refundable up to 48 hours prior to your arrival.

    • Deposits will not be refunded for cancellations made less than 48 hours before arrival.

    • Credit card fees are non-refundable for link payments.

    • Same-day dive cancellations will be charged at the full dive price.

    • Any changes to your pre-booked dive schedule must be made at least 48 hours in advance and are subject to availability.

  • COURSES

    • The deposit covers the cost of your PADI eLearning materials and is therefore non-refundable.

    • You will have lifetime access to your PADI eLearning materials and may complete your training with any PADI Instructor or PADI Dive Center.

  • CRUISE SHIP

    • If your ship cannot dock in Roatan due to bad weather, your deposit will be returned.

    • Deposits are refundable up to 48 hours prior to your arrival.

    • Deposits will not be refunded for cancellations made less than 48 hours before arrival.

    • Credit card fees are non-refundable for link payments.

    • Transportation must be paid in cash direct to the driver.

    • The minimum number of people required for transportation is two. We will make every effort to coordinate transportation with other divers from the same ship; however, if you are the only diver from your ship, transportation will be charged at the two-person rate.

PADI Courses Conditions

  • While we try to be flexible with course changes based on availability, we cannot guarantee a schedule change on arrival due to staff availability and boat space.

  • If a student does not show up for their scheduled course time, we cannot guarantee additional available days to compensate.

  • All PADI courses are performance based and dependent on satisfactorily completing performance requirements. If performance requirements are not met, course fees will not be refunded.

Shop Guidelines

  • We offer water, coffee, tea, hot chocolate and tea between dives. While we do not offer snacks between dives, we have many small shops and restaurants close by that you can purchase food from during your surface intervals.

  • We do not provide swimsuits or towels, so please make sure to bring your own.

  • We provide lockers at the dive center for storing personal belongings. While the lockers are unlocked, the area is monitored by security cameras. However, we are not responsible for the loss or damage of valuable items stored in the lockers.

  • Please avoid purchasing disposable plastics (bags and water bottles). Bringing a reusable water bottle and bag will help reduce waste on the island.

  • For safety reasons, Roatán Divers strictly prohibits consuming alcohol before diving, even a single beer. If you arrive under the influence, you will not be allowed to dive, and payment will still be required.

Nitrox Use

To ensure your safety while diving with Nitrox, we require that you have your own dive computer. If you do not have one, you may rent a computer from us for just $5 per dive. A dive computer is essential for tracking your personal No-Decompression Limit (NDL) and managing your dive profile effectively. 

Sunscreen Use

We are diving into the Mesoamerican Reef, the second-largest reef system in the world. To help protect its diverse and vibrant ecosystems, it’s important to choose the right sunscreen. Many popular sunscreens contain harmful chemicals that are known pollutants in various environments, such as rivers, beaches, and oceans, and can be detrimental to wildlife, including corals, fish, marine mammals, and sea turtles.

For the health of the reef, always opt for reef-safe (mineral) sunscreen.